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Technical Sales Support Specialist (Inbound Calls)

OpenClient RelationsEntryPetaling Jaya / Hybrid
Work SetupPetaling Jaya / Hybrid
Reports ToManagement Team
CompensationRM 2,200/month + RM 300 performance increment

Company

Wisedrive Technologies (M) Sdn Bhd

Work Schedule

  • Working Days: Thursday to Monday (Tuesday & Wednesday off — subject to change)
  • Working Hours: 10:00 AM – 7:00 PM

Key Responsibilities

  • Respond to inbound leads from the CRM system within 30 minutes.
  • Conduct professional sales calls to potential customers, explaining product offerings and converting leads into sales.
  • Maintain a high standard of customer interaction and follow-up.
  • Record and update customer information, call outcomes, and follow-up tasks in the CRM.
  • Achieve daily and weekly KPIs as set by the management team.

Requirements

  • Based in Petaling Jaya or available for hybrid work (local candidates preferred).
  • Strong communication skills in Bahasa Malaysia and English.
  • Comfortable with phone-based sales and customer engagement.
  • Able to work independently and manage time effectively.
  • Automotive knowledge is required.
  • Must be available to work Thursday–Monday, 10:00 AM–7:00 PM.

What We Provide

  • Company mobile line/phone number for business use.
  • Comprehensive onboarding and product training.
  • Supportive team culture and the tools needed for success.
  • Transparent performance review metrics.

Growth Opportunities

  • Career Advancement: High-performing individuals may be promoted into senior roles as the company expands.
  • Equity Opportunities: Team members with an entrepreneurial mindset, passion, and a positive attitude may be offered equity as part of long-term company growth and ownership.

Salary Package

  • Basic Salary: RM 2,200/month
  • Performance-Based Increment: Additional RM 300/month upon successful completion of probation (based on KPI achievement and performance review).
  • Probation Period: Typically 3 months.

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